Silver Creek Entertainment

Following the OSX 10.5.2 update and the Leopard Graphics Update, our games no longer work on Macs with Intel GMA X3100 video. This includes the MacBook Air and the latest MacBooks. The MacBook Pro is fine as it does not use the Intel video. I've filed a bug with Apple, but not yet had any response. ...

Good on you admin, Why would you take that out of the Forum about those nics, i didnt name players. It' s 100% correct, they are cheating. Would you rather players get caught up with that lot. I give up, you guys should have picked it up when it started. Love your style. :shock: :shock: :shock: Een...

I think you are right. I just checked it out and I haven't gotten my back either. I have alerted the programmers. They are looking into it now. Thanks! On a side note; We currently only offer an automated system for recovering your name(s) and or password(s). If you are unable to recover them, they ...

I enjoyed playing the 15 day trial, but did not order during it. Finally gave in and made purchase Friday night, 1.18.08. Emailed Silver Creek a couple of times today and have received no answer. Would like to play again real soon. How long does it take to process? I am an Old Guy, new to this tech...

Again, thanks for the advice but I can get my money back on HW Hearts and I am going to request it. :roll: lastrahm, I sent you a PM yesterday afternoon about this, please check your PM's. We offer a 30 day money back guarantee on all our games. If you purchased your game within the 30 days, please...

So sorry about that. No not for that trio. We may have a special though for Christmas time, so keep a watch out.

Tammy
Support Department
Silver Creek Entertainment
Orders and Technical Support

$39.95 for the Combo Pack of Hearts, Spades and Euchre.

If you already own 1 or 2 of the existing games in the combo pack, you can receive the remaining games in the package for $19.95. Please remember that Hardwood Solitaire 3, Ruckus Buck's Dangerous Mines, and Hardwood Backgammon are not included in the combo pack and are always separate purchases. Se...

Marsha, Please allow 24-72 hours for a response back. We answer hundreds of email per day and answer them in order.

Thank you for your patience,

Tammy
Support Department
Silver Creek Entertainment
Orders and Technical Support

x_heffalump_x, First off, thank you for your concern. It is a valid one. The guides have no control or power to view any past chat. They can only see what is said when they enter a room. Filing a report is very important. Reports are only viewed by the admin here at the office. Admins can and do rev...

First, you will need to ask Putty about this.

Second, sorry, but we do not answer pleas for help in unbanning accounts. We received over 20. All this does is delay the process of investigating the problem. I have spoken with Putty myself and the problem has been solved.

Tammy

mca wrote:thanks for all your help..May I ask who is in charge of giving rooms and deleting the old ones out?

, good one and I'm pretty sure ya all know who it is. Hey he's a busy guy. He cringes when he sees me coming!

Hi, it's been awhile since I posted here. I once posted as Mystic Lady. Glad to see you all once again. :) I have a rewards suggestion that I personally would like to see in Hardwood, I'm sure a lot of others would as well. You have a lot of loyal veteran players that are not recognized in any way....

I'll pass this on to the person in charge of rooms. We have given several rooms out but there have also been issues with arguing and hurt feelings from people leaving one league and going to another league. Thus the empty rooms.

This has started again after the person in question had been put in a time out for a period of 3 weeks. that to me would suggest that it had absolutely no effect!! Pretty sure Wist, that maggs told you that she knows of many people that do not use the forum.... well i know many that don't even know...