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Galt
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Post by Galt » Thu May 10, 2007 7:24 pm

Could someone please refresh my memory about how to send in a report if I forgot to do it from the game? I have the log number.

Thanks all.
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Tater
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Post by Tater » Thu May 10, 2007 7:29 pm

Go back to the report form and enter the log number
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grandmaS
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Post by grandmaS » Thu May 10, 2007 7:59 pm

Or you can simply send your report to support@silvercrk.com

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Galt
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Post by Galt » Thu May 10, 2007 9:47 pm

Where do I find the report form?

and thanks
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grandmaS
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Post by grandmaS » Thu May 10, 2007 10:11 pm

If your in any of the lobbys you can click on lobby menu, then click file a report, click go to report form and there you are :)
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WIST
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Post by WIST » Fri May 11, 2007 5:59 am

And it's helpful to have this link as a shortcut on your desktop :lol:

http://www2.silvercrk.com/filereport/Fi ... Redirect=1
for what it's worth
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SybiL
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Post by SybiL » Fri May 11, 2007 6:05 am



WISTY:

As you know im soooooooo old, that I don't remember the reason why, but I do remember Jason telling me that filing a report from the link doesn't work same way than if you do it while online in hw.


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WIST
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Post by WIST » Fri May 11, 2007 6:52 am

SybiL wrote:As you know im soooooooo old
Yes, I remember :lol: *laffs and ducks behind the sofa*
for what it's worth
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SybiL
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Post by SybiL » Fri May 11, 2007 7:05 am

WIST wrote:
SybiL wrote: As you know im soooooooo old
Yes, I remember :lol: *laffs and ducks behind the sofa*
You can run but you can't hide dear!

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Galt
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Post by Galt » Fri May 11, 2007 8:32 am

thanks gang
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Post by CalculatedRisk » Fri May 11, 2007 9:33 am

In a game go to game info tab to the right, lobby menu--file report. It will include the game # when filed from the game.

I just scanned this cuz I 'm at work so if someone else gave that info, then I apologize for the repeat.
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Post by Ralphie May » Fri May 11, 2007 10:59 am

WIST wrote:And it's helpful to have this link as a shortcut on your desktop :lol:

http://www2.silvercrk.com/filereport/Fi ... Redirect=1
I can't help but wonder why anyone would want a shortcut to the report form on their desktop?

To this person I say RELAX delete your shortcut. The harder it is to make a report the longer a person has to get over themselves. ....If there are only a few yet serious reports made every day instead of MANY trivial ones would the staff not then be able focus and eliminate problems better?
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grandmaS
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Post by grandmaS » Fri May 11, 2007 11:34 am

One Ralphie, Wist is a guide and needs to file reports on every action she has to take, so for her to have a shortcut is more then practical. There are times we just don't have the time when we are in the games to file our reports and doing so once we are out and players aren't asking us questions, and wanting us to come to their tables etc. is very helpful.

Secondly she was offering it as a help to those who wish to file reports, many times a player will call me to MM and say WHY is this person allowed to behave this way day after day? And I say to them "have you filed a report on them?" I get back no, not sure how, or no why bother or no takes too much of my time etc.

If players reported this stuff that is irritating them and others, some of these players that are frustrating players day after day might just get taken care of. Instead of it causing lobby fights because the players are fed up with it.

I am all for handling what you can with your mute buttons, and taking a walk etc. but if you need/want to file a report I think having an easy way to do it is very helpful.
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