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my computer died

Posted: Wed Jun 06, 2012 5:16 pm
by MaddogUSMC
How can I get all my names back? And why are they not on my back up computer when I log in?

Re: my computer died

Posted: Fri Jun 08, 2012 5:42 am
by Sailing_Away
The logon names in your dropdown list on your dead computer was stored locally, so using a different PC won't show you names you've logged on with before. However, you should be able to email support to ask for all the nics associated with your key and they can email that back to you. Hopefully you remember your password(s)!

Re: my computer died

Posted: Tue Jun 12, 2012 5:24 am
by Candy911
Your log in names will never be on any other computer other than the one you physically install them by hand on.... There is a link provided by Silvercreek that you can recover all of your nics. It is well advised that when you retrieve this list you are diligent enough to put it somewhere that will be safe for a good long while. Whether you print it out or e-mail yourself. The link is as follows: http://www.hardwoodgames.com/account/us ... retrieval/

Re: my computer died

Posted: Wed Jun 13, 2012 9:37 pm
by MaddogUSMC
Thanks Candy I got some of the names but not all guess i used a different email for them and i cant remember lol but thanks for the info....... hugs the nicest Guide i know

Re: my computer died

Posted: Mon Jul 23, 2012 9:30 am
by Candy911
Aww your welcome !