Free chat

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cindyo112
Posts: 3
Joined: Thu Feb 05, 2015 7:28 pm

Free chat

Post by cindyo112 » Thu Feb 05, 2015 7:34 pm

I purchased membership, but free chat is still not available to me. Why?

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sandbar
Guide
Posts: 5373
Joined: Sat Nov 30, 2002 9:16 pm
Location: AUSTRALIA

Re: Free chat

Post by sandbar » Thu Feb 05, 2015 10:36 pm

It may not show up until you log out and back in, try that, if you still have no joy, write to support :)
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cindyo112
Posts: 3
Joined: Thu Feb 05, 2015 7:28 pm

Re: Free chat

Post by cindyo112 » Fri Feb 06, 2015 7:01 pm

Thank you. I did that, but no reply :(

Is it a Droid thing? I play on a samsung tablet.

Thanks for the reply.

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sandbar
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Posts: 5373
Joined: Sat Nov 30, 2002 9:16 pm
Location: AUSTRALIA

Re: Free chat

Post by sandbar » Fri Feb 06, 2015 7:19 pm

If you have no response?, write again to support@silvercrk.com because you should be able to.......
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sandbar
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Posts: 5373
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Location: AUSTRALIA

Re: Free chat

Post by sandbar » Fri Feb 06, 2015 8:00 pm

Check this out, and see if that helps :)
I bought tokens or a membership and its not working or showing up

The typical culprit here is not being signed in, or not being signed in with the correct signin name. On your google recept, you'll see what account you purchased your items for. Be sure to be singed in with that account.

Somtimes google checkout will hold up an order or not process it at all. Check to see if they sent you a email explaining why.
- See more at: http://www.silvercrk.com/faq/#Q_Android2
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cindyo112
Posts: 3
Joined: Thu Feb 05, 2015 7:28 pm

Re: Free chat

Post by cindyo112 » Sat Feb 07, 2015 8:35 am

I feel so dumb. I didn't tap in the text box - I didn't recognize it as a box to type in. Thank you sandbar for your replies. I'm good now.

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